Iraady LtdSupport for Iraady apps
Something not working, or a question about your data? Write to us. Find your app below for quick answers, its privacy policy and, where the app has accounts, how to delete your account.
Response time
Within 2 business daysMonday to FridayWhen you write, please tell us the app name and version, your phone model and operating system, and what happened. Screenshots help. Never send your password.
Fund Nest
What is it? An app that helps you find grants and funding opportunities.
A listing looks wrong or out of date. Check the funder's own page before you apply, then email us the listing name so we can fix it.
Assembo
Do I need an account or internet? No. There is no sign-up, and the game works fully offline.
How do I reset my progress? Delete and reinstall the app. Progress is stored only on your device. The app has no ads and no in-app purchases.
Speedfy
Does it track me in the background? Only if you turn on Always-On Tracking in Settings. You can turn it off at any time.
Where are my trips stored? On your device. When you are signed in and online, trips (including GPS points) are also uploaded to our servers. "Clear All History" removes data from this device only; deleting your account removes it from our servers.
LoanDesk
What is it? A loan book manager for lenders, also available on the web at loans.iraady.com.
I cannot sign in or need my account removed. Email us from the address on your account. Please do not send your password.
FormsPro
What is it? An app for collecting survey and field data, including when you are offline.
My answers are not in the dashboard yet. Open the app with an internet connection so saved forms can upload. If they still do not appear, email us the form name.
SendBig
Do I need an account? No, not to send or receive files. Sign in only to see "My transfers".
A download link does not work. Ask the sender to share the file again, or email us the link.
Umucyo
What is it? Courses for learning Rwandan Sign Language.
How do I delete my account? Use the account deletion page below, or email us from your account address.
CompressPro
What is it? An app that makes videos smaller.
A video failed to compress. Email us the phone model, the video length and size, and the message you saw.
ConvertPro
What is it? An app that converts files from one format to another. More at convertpro.iraady.com.
A conversion failed. Email us the file type you started with, the type you wanted, and the file size.
HR Pro
What is it? HR, payroll and people management for organisations.
I cannot sign in, or I need an account change. Ask your organisation's administrator first. If you are the administrator, email us.
CV Maker Pro
What is it? An AI helper that builds your CV, resume and cover letter.
I want my data or account removed. Email us from your account address and we will do it.
SoftRadio
What is it? A lofi and chill music radio stream.
The stream stops or will not play. Check your internet connection, then reopen the app. If it keeps happening, email us your phone model.
Uwezo Plus
What is it? An NGO management app for Uwezo Youth Empowerment.
I cannot sign in. Ask your organisation's administrator to check your account. If that does not help, email us.
Fitio
What is it? A tracker for meals, water, steps, fasting and weight.
How do I delete my account? Follow the account deletion guide below, or email us.